Do I need an app? No. Just scan the QR code in the garage to get started.
What happens on my first visit? On your first visit, you'll need to pull a ticket and scan a QR code from the ticket or an in-garage sign to confirm your session. It is a quick, one-time step. After that, your license plate is your pass.
Do I need to stop when I enter or exit? After your first visit, no. At Express Pay locations, you can drive in and out without stopping!
How does payment work? When you exit, your card is charged automatically. You will receive a receipt by text.
How do I know it worked? You will get a text when your session starts and a receipt when you leave. You can also view your parking in your account.
Where can I use Express Pay? Express Pay is available at select (and expanding!) locations. Check the list on this page and look for the symbol when you arrive.
What if my license plate isn’t recognized? Make sure your plate is entered correctly and clearly visible. If needed, scan the QR code in the garage to start your session.
Can I use a different vehicle? Yes. Add it to your account before you arrive, or scan the QR code in the garage to start a session.
What if I stay longer than expected? No problem. You only pay for the time you park.
Is my information secure? Yes. Your payment and vehicle information are securely stored and used only for your parking.
How do I unenroll? Sign in to your account and remove your vehicle from Saved Vehicles.